CONTACT US
We create timeless fashion and interiors that blend elegance, comfort, and individuality — inspiring a lifestyle that feels truly yours.
Contact Us
We’re here to help! If you have any questions about your order, our products, or anything else, feel free to reach out to us.
📧 Email: service@ocecara.com
⏰ Response Time: We typically respond within 24 hours.
Customer Support
Whether you need help with:
- Order status & tracking
- Returns & exchanges
- Product questions
- Sizing advice
Our support team is always ready to assist you.
Before Contacting Us
To help us resolve your issue faster, please include:
- Your order number
- A brief description of your request
- Photos (if applicable)
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
We Value Your Experience
At Ocecara, your satisfaction is our priority. We’re committed to providing you with the best shopping experience possible.
Address: Room 201, Building 6, Fuqiang Xinyuan, Suzhou, Jiangsu Province, China